Epic Story Studios

Privacy Policy

Last updated: August 18, 2026

1. Overview

Epic Story Studios ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described here.

2. Information We Collect

  • Contact details — name, email address, and phone number you provide via forms, checkout, or the free sample request.
  • Project content — manuscripts, excerpts, and other files you submit for narration or production.
  • Payment information — handled securely by our payment processor (Stripe). We never store full card numbers on our servers.
  • Usage data — pages visited, device, and browser information collected automatically to keep the site running and improving.

3. How We Use Your Information

  • To produce and deliver your narration samples and audiobook projects.
  • To process payments and issue invoices.
  • To respond to your inquiries and send project-related communications.
  • To follow up with leads about special offers and promotions (you may opt out at any time).
  • To improve our services, website performance, and customer experience.

4. Voice Cloning & Manuscript Content

You confirm that you own or hold the rights to all content you submit. Uploaded manuscripts and voice samples are used solely to produce your project and are stored in private, access-controlled folders. We will not use your content to train shared models or share it with third parties for their own purposes.

5. Sharing of Information

We share information only with the service providers needed to run our business — payment processing (Stripe), email delivery, cloud storage (Google Drive), and AI narration/voice-generation partners (such as ElevenLabs). These providers process your data under contract to deliver the specific service, not for their own use.

6. Data Retention

We retain your project files and records for as long as needed to deliver your project and meet legal or accounting requirements. You may request deletion of your data at any time, subject to retention required by law.

7. Cookies & Analytics

We use essential cookies to keep the site working and analytics to understand usage. You can control cookies through your browser settings; disabling them may limit some features.

8. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to opt out of marketing communications. To exercise these rights, contact us at the email below.

9. Security

We use reasonable technical and organizational measures to protect your information, including encrypted transmission, access controls, and secure third-party processors. No method is perfectly secure, but we work to protect your data.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

Questions about this policy or your data? Email us at info@epicstory.studio.